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FAQ

  • Will I know who’s coming to my house?
    Yes. You'll receive a photo of your technician via Housecall Pro. Every member of our team is respectful, vetted, and trained.
  • Do I need to be home for the appointment?
    Yes, someone 18 or older must be present for us to enter the home and discuss any services or recommendations.
  • Do you offer free estimates?
    Yes. Most of our installation estimates are free of charge. For diagnostics or service calls, we’ll let you know the fee upfront.
  • Do you offer financing?
    We do. Ask us about our flexible payment options for system replacements or significant repairs.
  • Are there any current promotions?
    Check our Promotions page or ask your technician during your visit. We offer seasonal specials and exclusive upgrades.
  • What can I do about indoor air quality?
    We offer air purifiers, humidifiers, dehumidifiers, and filter upgrades to help you breathe easier, especially during allergy season or NJ winters.
  • Do you offer duct cleaning?
    Yes. We inspect and clean ductwork to remove dust, debris, and allergens that may affect airflow and health.
  • How often should I have my system tuned up?
    We recommend doing this once before the heating season (fall) and once before the cooling season (spring) to keep things running efficiently.
  • What’s included in a tune-up?
    We inspect, clean, test, and calibrate your system. That includes filters, coils, thermostat settings, safety checks, and more.
  • How do I know if I need a repair or full replacement?
    If your system is over 12–15 years old, frequently breaks down, or increases your energy bills, it may be time to consider a replacement. We’ll walk you through all your options—no pressure.
  • Do you service both gas and electric heating?
    Yes. We handle gas furnaces, electric heat, steam systems, and hot water boilers.
  • What kind of air conditioners do you install?
    We install split AC systems, ductless mini splits, and rooftop commercial units.
  • How do I know if I need a repair or full replacement?
    If your system is over 12–15 years old, frequently breaks down, or increases your energy bills, it may be time to consider a replacement. We’ll walk you through all your options—no pressure.
  • What areas do you service?
    We proudly serve homes and businesses across New Jersey. If you’re unsure if we cover your area, just give us a call.
  • Are you licensed and insured?
    Yes, fully licensed and insured in the state of NJ. We’re also a verified partner through Housecall Pro.
  • How quickly can I get an appointment?
    We typically offer service within 24–48 hours. For emergencies, we do our best to respond the same day.
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