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FAQ
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Will I know who’s coming to my house?Yes. You'll receive a photo of your technician via Housecall Pro. Every member of our team is respectful, vetted, and trained.
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Do I need to be home for the appointment?Yes, someone 18 or older must be present for us to enter the home and discuss any services or recommendations.
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Do you offer free estimates?Yes. Most of our installation estimates are free of charge. For diagnostics or service calls, we’ll let you know the fee upfront.
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Do you offer financing?We do. Ask us about our flexible payment options for system replacements or significant repairs.
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Are there any current promotions?Check our Promotions page or ask your technician during your visit. We offer seasonal specials and exclusive upgrades.
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What can I do about indoor air quality?We offer air purifiers, humidifiers, dehumidifiers, and filter upgrades to help you breathe easier, especially during allergy season or NJ winters.
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Do you offer duct cleaning?Yes. We inspect and clean ductwork to remove dust, debris, and allergens that may affect airflow and health.
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How often should I have my system tuned up?We recommend doing this once before the heating season (fall) and once before the cooling season (spring) to keep things running efficiently.
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What’s included in a tune-up?We inspect, clean, test, and calibrate your system. That includes filters, coils, thermostat settings, safety checks, and more.
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How do I know if I need a repair or full replacement?If your system is over 12–15 years old, frequently breaks down, or increases your energy bills, it may be time to consider a replacement. We’ll walk you through all your options—no pressure.
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Do you service both gas and electric heating?Yes. We handle gas furnaces, electric heat, steam systems, and hot water boilers.
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What kind of air conditioners do you install?We install split AC systems, ductless mini splits, and rooftop commercial units.
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How do I know if I need a repair or full replacement?If your system is over 12–15 years old, frequently breaks down, or increases your energy bills, it may be time to consider a replacement. We’ll walk you through all your options—no pressure.
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What areas do you service?We proudly serve homes and businesses across New Jersey. If you’re unsure if we cover your area, just give us a call.
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Are you licensed and insured?Yes, fully licensed and insured in the state of NJ. We’re also a verified partner through Housecall Pro.
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How quickly can I get an appointment?We typically offer service within 24–48 hours. For emergencies, we do our best to respond the same day.
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